{"xsrfToken":"a3d7bb01e5f3f6043d6f5c3377c813a52a551ae0_lout","branding":{"id":"8","key":"fconsd","name":"FIT-Connect Support Service Desk","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/3","theme":{"headerBGColor":"#a88f00","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ccaf0a","headerLinkHoverBGColor":"#ccaf0a","headerBadgeColor":"#ccaf0a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff1681f5-d8a4-4952-bcc7-52b374302084/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYzM0NTk5Ni03YmI4LTRiYmEtODk3Ny00YjJmYjY0M2MzM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmMTY4MWY1LWQ4YTQtNDk1Mi1iY2M3LTUyYjM3NDMwMjA4NCI6WyJyZWFkIl19LCJleHAiOjE3NDc4OTQ2NTIsIm5iZiI6MTc0Nzg5NDA1Mn0.JfepkZVK09sFbUaaOiwMDzbIbpvQsTL9te7laSOPU_Y&client=1c345996-7bb8-4bba-8977-4b2fb643c33f&mode=fit","logoId":"ff1681f5-d8a4-4952-bcc7-52b374302084","isLogoAvailable":true,"helpCenterTitle":"Willkommen im FJD Service Portal","sharedPortalName":"FJD Service Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im FJD Service Portal","sharedPortalName":"FJD Service Portal","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#3478df","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d6e6669d-54d5-44c6-abc1-a7211ce74a37/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYzM0NTk5Ni03YmI4LTRiYmEtODk3Ny00YjJmYjY0M2MzM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2ZTY2NjlkLTU0ZDUtNDRjNi1hYmMxLWE3MjExY2U3NGEzNyI6WyJyZWFkIl19LCJleHAiOjE3NDc4OTQ2NTIsIm5iZiI6MTc0Nzg5NDA1Mn0.pC2c5RAeLMua2r0xqZ_5L1VsWqFqVNhFU3_o2ogDsxA&client=1c345996-7bb8-4bba-8977-4b2fb643c33f&height=300&mode=fit","bannerMediaApiFileId":"d6e6669d-54d5-44c6-abc1-a7211ce74a37","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"fconsd","projectId":10082,"serviceDeskId":8,"name":"FIT-Connect Support Service Desk","description":"<p>Willkommen! Sie können aus den bereitgestellten Optionen eine FIT-Connect Support Service Desk-Anfrage auswählen.</p>\n<p><a href=\"https://www.fjd.de/datenschutzerklaerung/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Datenschutzerklärung</a></p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"97","name":"Unterstützung und Hilfe zur Anbindung an FITKO","descriptionHtml":"","callToAction":"Unterstützung und Hilfe zur Anbindung an FITKO","introHtml":"<p>Anbindungsunterstützung an FIT-Connect</p>","icon":10516,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[13],"key":""},{"id":"119","name":"XBezahldienste OAuth PoC","descriptionHtml":"","callToAction":"XBezahldienste OAuth PoC","introHtml":"<p>Anlegen eines Clients für den XBezahldienste OAuth PoC</p>","icon":10511,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[13],"key":""},{"id":"80","name":"Abrechnungsproblem lösen","descriptionHtml":"","callToAction":"Abrechnungsproblem lösen","introHtml":"<p>Probleme mit dem Zugriff auf bestimmte Websites oder Systeme? Wir helfen dir weiter.</p>","icon":10518,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[],"key":""},{"id":"95","name":"Bug Report","descriptionHtml":"","callToAction":"Bug Report","introHtml":"<p>Bug in der Dokumentation oder Code melden</p>","icon":10541,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"98","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"","icon":10532,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"91","name":"Ein Systemproblem melden","descriptionHtml":"","callToAction":"Ein Systemproblem melden","introHtml":"<p>Gibt es ein Problem mit dem System?</p>","icon":10521,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"79","name":"IT-Hilfe erhalten","descriptionHtml":"","callToAction":"IT-Hilfe erhalten","introHtml":"<p>Erhalte Unterstützung bei allegemeinen IT-Problemen und -Fragestellungen.</p>","icon":10549,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"96","name":"Störung","descriptionHtml":"","callToAction":"Störung","introHtml":"<p>Störung einer FIT-Connect-Komponente melden</p>","icon":10521,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[],"key":""},{"id":"94","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"","icon":10536,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Allgemeine Anfragen"}],"orderMapping":{"13":[97,119]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"187b92e3-5e63-3bda-a10d-c258834954e0","appLinkName":"System Confluence","appLinkUrl":"https://fjdag.atlassian.net/wiki","spaceKey":"FCONSD","spaceName":"FIT-Connect Support Service Desk","spaceUrl":"https://fjdag.atlassian.net/wiki/spaces/FCONSD","isServer":false},"labels":[],"projectKey":"FCONSD","serviceDeskId":8,"kbLinkDomainURLs":["https://fjdag.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FCONSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYzM0NTk5Ni03YmI4LTRiYmEtODk3Ny00YjJmYjY0M2MzM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA4MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDc4OTUyNTIsIm5iZiI6MTc0Nzg5NDA1Mn0.SF9xIT67rBTGeTVC2nZ7UQiQtNnleDdZn2FvO2fXljE","targetCollection":"upload-project-10082","endpointUrl":"https://api.media.atlassian.com","clientId":"1c345996-7bb8-4bba-8977-4b2fb643c33f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":97,"projectId":10082,"form":{"name":"Unterstützung und Hilfe zur Anbindung an FITKO","descriptionHtml":"","callToAction":"Unterstützung und Hilfe zur Anbindung an FITKO","intro":"<p>Anbindungsunterst&uuml;tzung an FIT-Connect</p>","instructions":"","icon":10516,"iconUrl":"https://fjdag.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhang","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/97","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/97","calendarParams":{"firstDay":1,"date":"2025-05-22T08:07:32+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%d.%m.%Y","dateTimeIfFormat":"%d.%m.%Y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"187b92e3-5e63-3bda-a10d-c258834954e0","appLinkName":"System Confluence","appLinkUrl":"https://fjdag.atlassian.net/wiki","spaceKey":"FCONSD","spaceName":"FIT-Connect Support Service Desk","spaceUrl":"https://fjdag.atlassian.net/wiki/spaces/FCONSD","isServer":false},"labels":[],"projectKey":"FCONSD","serviceDeskId":8,"kbLinkDomainURLs":["https://fjdag.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYzM0NTk5Ni03YmI4LTRiYmEtODk3Ny00YjJmYjY0M2MzM2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA4MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDc4OTUyNTIsIm5iZiI6MTc0Nzg5NDA1Mn0.SF9xIT67rBTGeTVC2nZ7UQiQtNnleDdZn2FvO2fXljE","targetCollection":"upload-project-10082","endpointUrl":"https://api.media.atlassian.com","clientId":"1c345996-7bb8-4bba-8977-4b2fb643c33f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fjdag","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a3d7bb01e5f3f6043d6f5c3377c813a52a551ae0_lout","baseUrl":"https://fjdag.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fjdag.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1c345996-7bb8-4bba-8977-4b2fb643c33f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1d4323bc65744f78968f68693cadde76","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}